A Toters driver on a delivery run, in Beirut, on Sept. 12, 2019. (The Daily Star/Hasan Shaaban)
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Demand for food delivery in Lebanon has nearly doubled in the span of a year, reflecting the rise of convenience culture in the country.More than 40 percent of orders are now placed through mobile applications, Rami said.Over the last five years, multiple food and beverage mobile apps have exploded onto the Lebanese food delivery scene. Zomato takes the lion's share of online orders, providing almost 70 percent of all deliveries.Currently, Zomato lists 8,500 restaurants and bars and has 850,000 registered users who can order deliveries from a total of 1,500 outlets, according to Zomato's Lebanon country manager Bechara Haddad.Zomato does not have its own delivery fleet and orders are assigned to drivers hired by the restaurant.Now, the food delivery business employs almost 400 drivers across Lebanon.Thirty-one-year-old Salim Kayal, who for six years worked as a delivery driver hired by individual restaurants, started delivering for Toters eight months ago."I make better money at Toters and they treat me better than at the previous restaurant I worked at," said Kayal, who provides for a family of three. Many work for restaurants who hire their own drivers for deliveries.
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